To send a "Direct (private) Message": • Click "Sign In" if necessary. • Click the "Direct Message" icon. • Click the "New Message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.The Blessed Virgin Mary received this title, which reflects her unwavering desire to pray for the welfare of people, particularly those who seek her intercession.…Need Help? Find Solutions, share knowledge and get answers from customers and experts.Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up. May 2, 2023 · What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand? RDK-03004 . Obviously since following these steps a dozen times has had no effect, none of those things are the problem – at least not inside the house. The remote restart from the Xfinity web page wouldn’t even work – it said my cable box couldn’t be reached and gave me the same steps above to try.RDK-03004 . Obviously since following these steps a dozen times has had no effect, none of those things are the problem – at least not inside the house. The remote restart from the Xfinity web page wouldn’t even work – it said my cable box couldn’t be reached and gave me the same steps above to try.X1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV.ERROR CODE RDK-03013. U. user_c63450. ... If restarting doesn't work, give us a call at 1-800-xfinity." To resolve this issue, you may need to restart your TV Box.Error Code: RDK-03013. Description: It appears that your X1 box is either not activated or doesn't have a strong enough signal. You can try tightening the coax cable or restart your set-top-box by pressing the power button for 10 seconds and releasing it.Error code RDK-03013 after several restarts. Saturday, May 7th, 2022 11:03 AMWhat RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand?X1 Error Code: RDK - 03011 - We're Sorry, There is a Problem with Your Xfinity TV.RDK errors in Xfinity cable boxes are usually seen where the cable box runs into an unexpected issue. It can be related to a loss in signal, audio bugs, or even issues that can cause the system to crash.See full list on themescene.tv Error Code: RDK-03013. Description: It appears that your X1 box is either not activated or doesn't have a strong enough signal. You can try tightening the coax cable or restart your set-top-box by pressing the power button for 10 seconds and releasing it.But the techs do have the discretion to get the fee removed if the issue is something purely Comcast related, such as the drop not being connected or something. Reply nerdburg3 years ago. @thezogs wrote: I receive RDK-03004 and RDK-03033. Internet is working fine and all other boxes in the house work fine. I am never able to restart or reboot the box via the xfinity app. I always have to completely unplug the box, at least 3 times, before it finally connects and starts working properly again.Sep 3, 2023 · @user_1108f5 Good morning! Thank you for reaching out to our Community Forums Team for assistance with getting your box up and running. I'd be happy to assist you today, so you can enjoy your services. Apr 21, 2019 · RDK-03013. My cable connections seem tight ... All other. My comcast/xfinity box won't connect to my TV. All other boxes are working fine. ... I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast. I have (2) XG2v2-P Pace Model PX022ANM boxes from Comcast used on (2) non-smart TVs. One box has a blue lit stripe on the right side & the other does not. Power settings are the same on both. After 4 hours of being on the one without the blue light asks me if I am awake. This is ...• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itTo resolve this issue, check the power of the Wireless Gateway. Wait three seconds, press the WPS button on the Wireless Gateway, and ensure that the WPS light on the Wireless Gateway turns on when the button is pressed. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us ...May 20, 2022 · Before addressing your point of concern, it is imperative to know what Comcast is and how it is related to Xfinity. Comcast is one of the significant providers of entertainment, cable television,and communications products and services in the United States. • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itRDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem.Oct 11, 2021 · I just got the equipment on Wednesday and since Wednesday I've been trying to connect they keep sending me to this link I go through the whole procedure to activate the system I get it message on the screen telling me that everything is not tight and we have tightened it four times and I'm trying to get my Wi-Fi on I mean I have children here and they're getting upset because the Wi-Fi's not ... Sep 24, 2020 · Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems. Sep 24, 2020 · Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems. I switched from Direct TV to Xfinity/Comcast but my house is wired for Directv I keep getting RDK-03013 message and am unsure what to do. Help! Any tutorials on how to disconnect DIRECT TV and connect Xfinity?Click the "New message" (pencil and paper) icon. 2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window.Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see X1: Restart My TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.Find out more information about the X1 error code: RDK — 03012 — We're Sorry, There is a Problem with Your Xfinity TV.Jul 12, 2020 · 2 comments AutoModerator • 3 yr. ago We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand?Find out more information about the X1 error code: RDK — 03012 — We're Sorry, There is a Problem with Your Xfinity TV. What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand?May 7, 2020 · The issue (RDK-03033) has been identified and should be resolved during our next firmware release happening next week. Please report back at the end of next week if you continue to experience this issue. Thank you in advance for your patience. **Marking as Best Answer so all customers reporting RDK-03033 will see this message. Nov 21, 2022 · Click on your system start menu. In the search box, type “cmd.”. Next is to right-click on the command prompt. From here, select RUN as Administrator option. Type in “SFC/scan now” directly on the command prompt window. Immediately hit on the enter button so the given command will be executed. May 2, 2023 · What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand? xfinity assistant chat agent asks for ssn. I was in the process of purchasing a new phone and used the xfinity chat agent to assist me. the agent asked from the last 4 digits of my credit card which i provided. then i was asked for my complete SSN (!!) number on the chat link. I did not provide that information and the agent refused t. Question.It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot.May 7, 2020 · 3 years ago. @thezogs wrote: I receive RDK-03004 and RDK-03033. Internet is working fine and all other boxes in the house work fine. I am never able to restart or reboot the box via the xfinity app. I always have to completely unplug the box, at least 3 times, before it finally connects and starts working properly again. Common Solutions. Ensure that the connections are tight, if applicable. Power cycle the TV Box by unplugging it for 1-2 minutes and plugging it back in. If you’re unable to power cycle the TV Box, try restarting it by saying “Restart TV Box” into your Xfinity Voice Remote or hold down the power button on your TV Box, if applicable.Initially a provider of cable services, Comcast had to expand to deliver other entertainment services to its subscribers due to heavy competition in the market.While Comcast and Xfinity are separate brands, they are both owned by Comcast.3 years ago. @thezogs wrote: I receive RDK-03004 and RDK-03033. Internet is working fine and all other boxes in the house work fine. I am never able to restart or reboot the box via the xfinity app. I always have to completely unplug the box, at least 3 times, before it finally connects and starts working properly again.Learn how to resolve the X1 error code RDK-03031. Find out more information about the X1 error code: RDK — 03012 — We're Sorry, There is a Problem with Your Xfinity TV. Learn how to resolve the X1 error code RDK-03031. Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV Box. Allow five minutes for your primary DVR TV Box to reboot.RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ... Learn how to resolve the X1 error code RDK-03010 - There's a Problem That Needs our Attention. RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ... Sep 24, 2020 · Comcast called & said they needed to come & 'tighten' our system for faster internet service. They came on 1/26. Said all is well now, though we didn't know we had any problems. RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9.It is the closest thing you can do to factory resetting, and to do so, follow these steps: Go to Settings. Navigate to Help > System Refresh > Refresh Now. Confirm the prompt that appears. Do not turn off the box or the TV until the refresh completes. Once the refresh completes, the cable box will reboot.We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. I am a bot, and this action was performed automatically.Now, press and then keep the “Power” button of the Internet Provider, on hold for no less than 30 seconds. Now put the cables back in their respective slots and then let the internet connection come. Turn on the TV and try streaming again. Check if Xfinity rdk-03003 still shows up or not.RDK-03033 Errors. About a week ago, we started getting three or four cable box crashes a day. The video just locks up and the cable box needs to be restarted. The "My Account" app still thinks everything is fine and there are no outages. I've checked the connections and they are all tight.No Splitters. We have one DVR contour box and 3 other boxes, all connected directly. It only happens late afternoon, evening, never during the day.Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.Jul 2, 2022 · To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. RDK-03033 Errors. I have been having ongoing issues with my cable box intermittently for about a month. My xfinity app shows everything is working fine but I have to reboot my cable box several times a day and have called technical support several times. The issue seems to resolve temporarily and then resume within the hour. Hello, @user_2740d9.Aug 24, 2022 · To reset a Comcast signal through the help menu: Open the Settings menu. Navigate to Help > System Refresh. Choose Refresh Now and hit OK. The cable box will now begin a system refresh. …. After the refresh finishes, the box will automatically restart. More items…•Apr 6, 2022. See full list on themescene.tv Jul 2, 2022 · 1 Message Saturday, July 2nd, 2022 5:32 AM Closed Error 03013 Do I need a cable TV outlet for Xfinity X1 to work? If so, why? I’ve got error RDK- 03013. Cables are tight. There is no power buddy on the front of the box. Question • Updated 1 year ago 81 1 0 2 Responses CCBrian1 +10 more Valued Contributor • 367 Messages 1 year ago Hello @GuyMAndrus Something went wrong. I wasn't able to load. Please refresh to try again. Refresh RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ...I got up this morning and decided to try one last thing. I took the splitter out of the equation and took the coax directly to the X1 box. I left the ethernet unplugged.May 2, 2023 · What RDK 03013? Solution Code “Something’s not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. If restarting doesn’t work, give us a call at 1-800-xfinity.” How do I fix my Xfinity On Demand? The RDK is a pre-integrated software bundle, initially developed and licensed by Comcast to create a common framework for powering tru2way ®, IP or hybrid set-top boxes and gateway devices and to accelerate the development and deployment of next-generation video services. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Initially a provider of cable services, Comcast had to expand to deliver other entertainment services to its subscribers due to heavy competition in the market.While Comcast and Xfinity are separate brands, they are both owned by Comcast.Message Learn how to resolve the "RDK - 03013" error. Solution Code When this error occurs, you will see the following message: "Something's not quite right. This outlet may not be activated. Please try the following; tighten your connections. Restart your TV Box by pressing the power button for 10 seconds and releasing it. How do I fix my Comcast RDK 03004? Make sure the cables are well connected, you can as well restart the Boxes, reset the box if the problem persists, or Call the customer support for help. Final verdict. There are common errors you are likely to come across when using Xfinity Cable Box. One of them is RDK 03117.Hi all, I just moved into my first apartment. Moving process went smoothly. Great. I go to set up my modem/router in my bedroom and my cable box in my living room thinking this process is about to be a breeze because I know how to read instructions and plug some shit up. Hi, thank you for the advice...BUT so far I have not been able to meet up with a Comcast tech at home. I called the customer support a few times, and they have scheduled a tech to come out last wednesday from 10-12, but it was a no show, I had to go back to work, and at 1:30pm a tech called me saying he was on his way, but they told me 10-12.Restart the Box. Try to quickly restart the specific set-top box that’s giving you problems. All you need to do is reach in the back of the box to pull out the power cord and shut it off. Wait a ...Oct 11, 2021 · I just got the equipment on Wednesday and since Wednesday I've been trying to connect they keep sending me to this link I go through the whole procedure to activate the system I get it message on the screen telling me that everything is not tight and we have tightened it four times and I'm trying to get my Wi-Fi on I mean I have children here and they're getting upset because the Wi-Fi's not ... RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ... Error code RDK-03013 after several restarts. Saturday, May 7th, 2022 11:03 AM
Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world.. Original tommy
Solution Code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most ... Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts.Aug 15, 2021 · RDK 03033. Every single day now, RDK 03033. If I’m home during the day, watching tv is not an option. No amount of rebooting fixes it. When night rolls around all the problems are magically resolved. This is unacceptable. There are no loose cables. This is undeniably a Comcast problem. The issue (RDK-03033) has been identified and should be resolved during our next firmware release happening next week. Please report back at the end of next week if you continue to experience this issue. Thank you in advance for your patience. **Marking as Best Answer so all customers reporting RDK-03033 will see this message.The Blessed Virgin Mary received this title, which reflects her unwavering desire to pray for the welfare of people, particularly those who seek her intercession.…For the last several months I have been trying to find resolution to my RDK 03033 issue that seems to occur nightly with my Contour 2 DVR box. I have had countless number of technicians come out to my home and attempt to diagnose/fix the issue but to no avail.• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list • - An "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window • Press Enter to send itLearn to troubleshoot common error codes.Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world.Learn to troubleshoot common error codes.RDK-03003, RDK-03033 and other Comcast Xfinity errors can be troublesome to troubleshoot. The article has provided a number of tips to help you resolve these issues. If you are still having ... Solution Code. To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative. Go to xfinity.com/support/status or use the Xfinity app to check for service interruptions. All of your cable connections should be tight (if applicable) and make sure that the TV Box is not in a cabinet or behind an object that might obstruct the WiFi signal. Power cycle the TV Box by unplugging it for one to two minutes and plugging it back in. Jul 12, 2020 · 2 comments AutoModerator • 3 yr. ago We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. .
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